FAQs
A Collection of Commonly Asked Questions at Mobility City of Lawrenceville, GA
At our mobility store, we offer a wide range of equipment for rent and for sale, including mobility scooters, power chairs,
lift chairs, and more. Our knowledgeable staff can help you find the right equipment to meet your needs and budget,
but here is a list of our customers frequently asked questions at Mobility City of Lawrenceville, GA.
About/Showroom:
Our showroom is open Monday to Friday from 9:00AM to 5:00PM, on Saturdays from 10:00AM to 2PM, and we are closed on Sundays.
Yes.
Yes.
Purchasing & Payment:
Yes.
Yes.
Yes.
Yes.
Hsa cards only.
Yes.
It depends on the brand and condition.
No Returns.
Rentals:
3 and 4 wheel Scooters, Hospital Beds, Lift chairs, Patient lifts, Rollators, Walkers, Knee Scooters, Powerchairs, Travel Scooters, Wheelchairs, Hospital Overbed Tables, Transport Chairs, Pressure Air Mattresses.
Some items 1 day, others require 1 week or more rentals.
Yes.
Yes we do.
Yes we can.
Yes we do.
Yes it does of the rented unit.
Yes we do.
You must call the store to reserve and schedule delivery.
The airport will decide. We will work to get this done. In most instances it’s the baggage claim area
We do not due to the nearest port but a rental can be delivered to your home for an upcoming cruise or you can pick up at our location for your cruise. We carry travel scooters which are perfect for cruises.
Cruise port must be within coverage area.
Repairs:
Yes, in most cases. Some equipment may need ordered parts and will require a 2nd trip at additional cost.
Yes.
Yes.
No. An appointment is always welcome, but we accommodate all walk in’s.
Technicians:
Yes.
Yes, our Technicians, on request, will come to you wearing PPE masks and gloves if needed and will conduct work outside if needed depending on the weather.
Yes.
In-Home Delivery:
We will deliver to most anywhere within our coverage area.
If in stock and in most cases same day or within 36 hours. If within service area.
Yes we currently cover all of Gwinnett County and surrounding areas. But we will service an area out of our service area if needed.
Products & Equipment:
Yes we have a wide range and can get any bath safety accessories.
Yes. Additional information will be needed. But we will accommodate.
Yes we do.
Yes we can.
Yes we do. In our store and on our trucks.
Yes.
Yes you can, but we do recommend the we install to avoid damage to the circuitry and battery box.
Yes we do.
It depends on price, condition and brand.
Yes we do. We have a showroom with all types of equipment to try.
Yes we do. However if repairs are not covered by the manufacturer then any repairs and labor charge will apply.
Yes we do.
Sanitization:
Any Mobility scooter, walker, rollator, transport chair, knee scooter, patient lift, and most lift chairs depending on fabric, we can sanitize almost anything. Call us for details.
No, it’s a dry steam for medical equipment and removes 99.9% of all germs including Covid.
None. Its water which is safe for everyone.
Regularly to keep units looking new and germ free.
We can do both.